Terms & Conditions
Last updated: October 15, 2026
These Terms are between you and Heepsters CRM LLC, doing business as Heepsters Marketing ("Heepsters," "we," or "us"). Our mailing address is 1200 Towne Centre Blvd, SPC 1120, Provo, UT 84601.
1. Agreement
By using Heepsters' services, website, SMS messaging, voice services, or web chat ("Services"), you agree to these Terms & Conditions. If you do not agree, please do not use our Services.
2. SMS Messaging Program
Program Name: Heepsters SMS
By opting in to our SMS program, you agree to receive text messages from Heepsters CRM LLC. These messages may include:
- Appointment confirmations and reminders
- Follow-up communications regarding your inquiry
- Service updates and marketing tips
- Responses to your questions and requests
Message Frequency: Message frequency varies based on your interaction with our services.
Message & Data Rates: Standard message and data rates may apply. Contact your wireless carrier for details about your plan.
Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation message and no further messages will be sent.
Help: Reply HELP to any message for support, email hello@heepsters.com, or call (385) 455-0022.
Supported Carriers: Compatible with all major US carriers including AT&T, T-Mobile, Verizon, and others.
3. Consent
By providing your phone number through our website contact forms, web chat, phone calls, or by texting START to our business number, you expressly consent to receive SMS messages from Heepsters CRM LLC. Consent is not a condition of purchase.
4. AI-Powered Services
Heepsters CRM LLC, doing business as Heepsters Marketing, uses artificial intelligence to assist with customer communications, including voice calls and chat. By using our Services, you acknowledge that you may interact with AI-powered assistants. These interactions are recorded and stored to provide and improve our services.
5. Use of Services
You agree to use our Services only for lawful purposes. You will not:
- Use our Services to send unsolicited messages
- Attempt to gain unauthorized access to our systems
- Interfere with the operation of our Services
- Misrepresent your identity or affiliation
6. Intellectual Property
All content, branding, and materials on our website and in our communications are owned by Heepsters CRM LLC or its licensors and are protected by applicable intellectual property laws.
7. Limitation of Liability
Heepsters CRM LLC, doing business as Heepsters Marketing, provides its Services on an "as is" basis. We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services, including SMS messaging, voice services, or AI interactions.
8. Privacy
Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
9. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Services after changes constitutes acceptance of the updated terms.
10. Contact Us
If you have questions about these Terms & Conditions, contact Heepsters CRM LLC at hello@heepsters.com or (385) 455-0022, or write to 1200 Towne Centre Blvd, SPC 1120, Provo, UT 84601.